Overview

www.youmakemedesign.co.uk is a website owned and operated by You Make Me. You Make Me is a trading name of Distinctly Marked Ltd.

We are registered in the U.K. under company number 8817962 and with our registered office at 264 Whitley Road, Whitley Bay, Tyne and Wear, NE26 2TG.


Privacy Policy & Cookies

We very much respect and value the privacy of our users and customers. Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

Cookies we use:

  • Strictly necessary cookies - These are cookies that are essential to the operation of our website.
  • Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies - These cookies are used to recognise you when you return to our website.
  • Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.

Any personal data collected by us online will be safely and securely stored. It will not be shared with or sold to any third party. If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may be held about you.

Right to cancel

All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation of The Distance Selling Regulations. 

You have the right to cancel the purchase of goods without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract. 

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

  • for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned.
  • for items deemed a hygiene risk if returned. With respect to jewellery, this means ear post earrings.

Notices

All notices you send us must be sent in writing to You Make Me, 264 Whitley Road, Tyne and Wear, NE26 2TG, U.K. Or by email to Director, Emily Bardgett, at emily@youmakemedesign.co.uk. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.